Help Center

A product doesn’t meet your expectations: We invite you to fill out a reimbursement form. An agent will validate your request in order to process the reimbursement.
For any questions or comments regarding our online service: We invite you to fill out our form. Our team will communicate with you promptly.
For any other questions: You can always check out our Frequently Asked Questions or call our team at +45 60618156, available Monday to Sunday from 10:00 to 14:00 (CET).

Issues with a forgotten password: Click on Forgot your password on the Sign-in page in order to reset your password.
If the problem persists: Call our team at +45 60618156, available Monday to Sunday from 10:00 to 14:00 (CET).

You can check your order status at any time in your CALIS Agrixpress My home, Order Status.
Also, you will receive an email confirming your order details and the scheduled time slot you chose.

Yes, you can modify your order. Visit the Order History section, select the order you'd like to change, add or remove the desired products and confirm your order update by clicking on "Update my order".
To find out the cutoff time for modifying an online order, click here.
How do I add or update my payment method?

If there is a problem with your order and you would like a reimbursement, we invite you to fill out our reimbursement form.

We invite you to fill out our contact form. Our team will communicate with you promptly.